Getting Started with Status Page

From the left sidebar, go to Synthetics → Status Page. The list view shows all status pages in your project with their current page status (UP or DOWN), domain, and last modified time.

Use the sidebar filters to narrow by page status or service name, and the search bar to find pages by name.

Click Create to open the status page builder. The create flow has four tabs:

• Settings — page configuration, domain, branding, and notifications
• Services — components displayed on the public page
• Subscribers — email recipients for incident notifications
• Incidents — incident history for this page

Start on the Settings tab. A live preview of your public page appears on the right as you configure options.

Choose how visitors will reach your page:

Middleware hosted slug

Enter a slug (e.g. yourcompany) to publish at yourcompany.mwstatus.com. Slugs must use letters, numbers, and hyphens only. Account aliases, app names, user aliases, and predefined names are not accepted.

Custom domain (requires active paid billing)

Enter a domain such as status.yourcompany.com, click Check to validate and register it, then create a CNAME record pointing to your account's Middleware-hosted domain. See Custom Domains for full DNS instructions.

When both are configured, the custom domain always takes priority over the hosted slug.

Fill in the basic page information:

• Name — displayed on the public status page header
• Website URL — link to your main website (shown on the public page)
• Description — optional text describing your services or company

Under Other settings, configure:

• Font name — choose from SF Pro Text, Roboto, or Segoe UI
• Theme color — accent color for the public page header and banner
• Favicon and Company logo — upload images (max 5 MB each)
• Hide powered by in footer — remove the Middleware branding (paid plan required)
• Hide response time chart — suppress synthetic uptime charts on the public page

Under Notifications, configure:

• Subscribe to status page — master toggle; enables the Subscribe button on the public page
• Email — allow visitors to subscribe via email
• Auto refresh — automatically poll for updates on the public page

On the Settings tab, click Publish to save and make your status page live. Middleware validates your domain configuration before publishing.

After publishing, a domain badge appears in the tab bar (labeled Hosted slug or Custom domain). Click it or use Visit Status Page to open your live page in a new tab.

Switch to the remaining tabs to complete your setup:

• Services — add services manually or from existing Synthetic monitors
• Subscribers — add email recipients who receive incident notifications
• Incidents — view or create incidents for this page