This guide walks you through installing the Infrastructure Agent (Infra Agent) on a Microsoft Windows machine. These instructions can also be found on the Installation page in your Middleware Account.

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Prerequisites

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Install

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Step 1: Download Infra Agent Installer

Log in to Middleware, navigate to the Installation Page in the bottom left corner and select Windows from the Infrastructure section

Download the Infra Agent Installer

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Step 2: Run & Complete Install Wizard

Right-click the Installer, select Run as administrator, and complete the Install Wizard.

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Step 3: Verify Installation

Verify the Infra Agent has been successfully installed with one of the following methods:

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Windows Service Manager

Search for the Middleware Agent in your Windows Service Manager.

The Middleware Agent should be in Running status.

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Powershell

Verify the Infra Agent has been successfully installed with the following command:

Get-Service -Name mw-windows-agent

The mw-windows-agent should be in Running status

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Troubleshooting

Once the Infra Agent is installed, metrics should begin appearing in your Middleware Account within a few minutes. If metrics do not appear, ensure that the machine has access to the internet, either directly or through a proxy, and that only one MW Agent is running per server instance.

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Uninstall

To uninstall the Infra Agent on a Windows machine, follow these steps.

1. Access Settings in the Windows Launcher and go to Apps section.
2. Under Apps & Features, locate Infra Agent and Click on Uninstall.
3. Follow the prompts to uninstall Infra Agent.