Slack

Integrate slack with Middleware to get alert notifications on your slack channels. With this integration, you can customize alerts and get notifications in any channel or thread on your slack.

Prerequisites

1 Middleware Account

Middleware Account with admin level access

2 Slack Account

Slack Account with admin level access

Setup

Follow these steps to set up slack integration with middleware account

  1. Login to your Middleware account and navigate to the slack integration

  2. Connect Slack to Middleware and allow permissions

Once you have completed the integration, log back into your Middleware account and navigate to the integrations section to check if the installation is complete.

Configure alerts on slack channel

After integrating Slack, proceed with the following steps to configure alert notifications in Slack.

  1. Navigate to alerts from the left menu

  2. Alerts -> Rules -> create new ->Notify your team

In the "Notify your team" section, select the Slack channel where you want to receive the notification. This could be a channel you have created specifically for monitoring and alerts or an existing channel where your team members are already collaborating.

Troubleshooting

Missing Integrations Menu

If you do not see the Integrations Menu in Middlware, that means your account has not been granted Installation permissions. Contact your system administrator to add the Installation permission to your user role in Settings.

Next Steps

Need assistance or want to learn more about Middleware? Contact our support team in Slack.