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Overview

Integrate slack with Middleware to get alert notifications on your slack channels. With this integration, you can customize alerts and get notifications in any channel or thread on your slack.

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Prerequisites

1. Slack account with admin access
2. Middleware account with admin access

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Setup

Follow these steps to set up slack integration with middleware account

1. Login to your Middleware account and navigate to the slack integration

2. Connect Slack to Middleware and allow permissions

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Configure alerts on slack channel

After integrating Slack, proceed with the following steps to configure alert notifications in Slack.

1. Navigate to alerts from the left menu.

2. Alerts -> Rules -> create new ->Notify your team\

In the “Notify your team”, select the Slack channel where you want to receive the notification. This could be a channel you have created specifically for monitoring and alerts or an existing channel where your team members are already collaborating.\

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Troubleshooting

1. If you cannot see the “Integration” menu in middleware, please ensure that you have access to the Integration section. You can confirm this with the Middleware account administrator.
2. To do this integration, you must have Slack admin access.