Slack integration

Slack integration

Integrate slack with Middleware to get alert notifications on your slack channels. With this integration, you can customize alerts and get notifications in any channel or thread on your slack.

Prerequisites

1. Slack account with admin access.
2. Middleware account with access to the integration section.  

Setup

Follow these steps to set up slack integration with middleware account. 

1. Login to Middleware account and navigate to the slack integration under installation section.
        Login -> Installations -> Integrations -> slack
    
   
   
2. Clicking on slack will redirect you to slack login page.
3.  After authorization, slack gets connected to your Middleware account. 

Configure alerts on slack channel

After integrating Slack, proceed with the following steps to configure alert notifications in Slack.

1. Navigate to alerts from the left menu.
2.  Alerts -> Rules -> create new -> select a monitor type -> configure alert -> select slack channel
        
   
   
3.  Choose the channel where you want to receive alert notifications from the drop-down menu.

Troubleshooting

1. If you cannot see the "Integration" menu in middleware, please ensure that you have access to the Integration section. You can confirm this with the Middleware account administrator.
2.  To do this integration, you must have Slack admin access.